Ordering & Payment

To order, use our online shopping cart or call toll free 1-888-367-7782, and let one of our knowledgeable sales and customer service representatives help you with the information, support and products that you need. Orders may be placed on our website with a credit card.  Orders will be shipped FedEx Ground unless you call to request expedited shipping by phone. Guaranteed two-day, overnight, and Saturday delivery are available.

Shipping Damage

Every effort is made to pack your goods to prevent damage during shipping; however, if damage does occur, you must notify RSTC Enterprises within five days of receipt of package. We will file a shipping claim and work with you to resolve the issue. If your package arrives visibly damaged, please note damage at time of delivery.

Product Warranty

RSTC Enterprises, Incorporated warrants for one year to the original owner that our products are free from defects in materials and craftsmanship.

What is Not Covered

This warranty covers only defects in materials and workmanship. RSTC Enterprises, Inc. does not cover equipment damage or malfunction due to misuse, abuse or accident. Installation not in accordance with our written instruction will not be covered. RSTC Enterprises will not be liable for any replacement or incidental costs or consequential damages resulting from incorrect use of the product.

Remedy

Under this warranty, RSTC will exchange or replace the defective part.

Claims Process

To make a claim under this warranty contact RSTC and ship the product, postage paid with original purchase receipt to:

Attn: Warranty Claim
RSTC Enterprises
2214 Heimstead Road
Eau Claire, WI 54703